Residential Service Desk Representative

2 days ago


Palm Springs, California, United States Comfort Air Full time
Job Title: Residential Service Desk Representative

Estimated Salary Range: $45,000 - $65,000 per year

Comfort Air is seeking a highly motivated and detail-oriented Residential Service Desk Representative to join our team. As a service desk representative, you will be responsible for responding to customer inquiries, scheduling appointments, and providing exceptional customer service. This is an excellent opportunity for someone who is looking to start their career in the HVAC industry.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone and email
  • Schedule appointments and coordinate schedules for technicians
  • Assist with the development and implementation of organized filing systems
  • Provide exceptional customer service

Requirements:

  • Previous experience in customer service or related fields
  • Strong written and verbal communication skills
  • Ability to prioritize and multitask
  • Strong attention to detail


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