Seasonal Service Ambassador
2 weeks ago
Bergdorf Goodman, a Neiman Marcus Group company, is seeking a Seasonal Service Ambassador to deliver exceptional customer experiences.
Key Responsibilities:
- Provide Service Excellence by greeting clients warmly, engaging in conversation, and determining the best next step to ensure a seamless experience.
- Manage escalated customer issues, partnering with in-store leadership when required.
- Assist with returns, curbside pickup, buy online/pick up in-store, change requests, and other duties as assigned.
Requirements:
- Minimum 1 year of experience in customer service or hospitality industries.
- Familiarity with retail and mobile technologies.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
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Seasonal Service Ambassador
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