Seasonal Service Ambassador

2 weeks ago


New York, New York, United States Neiman Marcus Full time

Bergdorf Goodman, a Neiman Marcus Group company, is seeking a Seasonal Service Ambassador to deliver exceptional customer experiences.

Key Responsibilities:

  • Provide Service Excellence by greeting clients warmly, engaging in conversation, and determining the best next step to ensure a seamless experience.
  • Manage escalated customer issues, partnering with in-store leadership when required.
  • Assist with returns, curbside pickup, buy online/pick up in-store, change requests, and other duties as assigned.

Requirements:

  • Minimum 1 year of experience in customer service or hospitality industries.
  • Familiarity with retail and mobile technologies.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.


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