Seasonal Ambassador
4 weeks ago
Join Lush Handmade Cosmetics as a Seasonal Ambassador and become an expert in product knowledge, customer consultations, and product demonstrations. As a key member of our team, you will cultivate strong relationships with colleagues and contribute to overall shop excellence in sales and operations.
Responsibilities:- Sales and Customer Experience: Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Deliver a world-class customer experience by connecting with customers, identifying their needs, and showcasing our amazing products.
- Building the Brand: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement.
- Product Passion: Continuously expand your product knowledge with ongoing learning and stay up-to-date on our products, ingredients, and unique benefits to make informed product recommendations.
- Development: Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance and support the growth of your team.
- Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members' perspectives related to DEIB. Foster a sense of belonging by promoting teamwork and recognizing each employee's unique contributions.
- Time and Attendance: Be punctual, reliable, and present at work. Participate in teamwork, prioritize your wellbeing, and keep up-to-date with company news and updates.
- Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
- Stock and Inventory: Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales.
- Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
- Excellent customer service skills
- Flexibility to adapt to changing situations and priorities in a fast-paced environment
- Knowledge and passion for skincare, natural beauty, and ethical business
- Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Pay: $20.50-$20.50 USD
About Lush: Lush Handmade Cosmetics is a global company that values diversity, equity, inclusion, and belonging. We recognize that our business operates on Indigenous territory across Turtle Island and are committed to reconciliation and decolonization.
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