Healthcare Liaison
2 weeks ago
**Job Summary**
As a Patient Care Coordinator at Persante Health Care, you will play a vital role in ensuring high-quality healthcare for our patients. You will serve as the patient's medical liaison among physician practices, hospitals, support services, and payors, ensuring seamless communication and coordination of care.
**Key Responsibilities**
- Receive and enter sleep study orders into a database, ensuring medical necessity aligns with diagnosed symptoms.
- Schedule patients for sleep studies in a timely manner, adhering to company policy.
- Obtain demographic and medical information from patients during the scheduling process.
- Inform, educate, and answer physician and patient questions regarding the sleep study process.
- Communicate information received from patients, physician offices, and/or hospitals to the appropriate internal staff.
- Review and verify source materials to determine accuracy and completeness of information according to Medicare-specified standards.
**Requirements**
- Minimum 2-4 years' experience in a Customer Service position.
- Prior experience in a healthcare setting or organization required.
**Benefits**
- Prescription, dental, and vision coverage.
- FSA, Dependent Care FSA, Commuter Account, and HSA.
- Company-sponsored Life and AD&D Insurance.
- Supplemental Life and AD&D options.
- EAP, Financial and Legal Support Program, and Travel Insurance.
- Employee Discounts & Rewards.
- Supplemental STD, Cancer Protection, Critical Care Protection, Accident, and Hospital Indemnity.
- 401(k) and Roth IRA with Company Match (based on eligibility).
- Paid Time Off (PTO), Paid Bereavement, and Jury Duty.
- Paid Training and Paid Holidays.
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