Healthcare Liaison

2 weeks ago


Laurel, Montana, United States Persante Health Care Full time

**Job Summary**

As a Patient Care Coordinator at Persante Health Care, you will play a vital role in ensuring high-quality healthcare for our patients. You will serve as the patient's medical liaison among physician practices, hospitals, support services, and payors, ensuring seamless communication and coordination of care.

**Key Responsibilities**

  • Receive and enter sleep study orders into a database, ensuring medical necessity aligns with diagnosed symptoms.
  • Schedule patients for sleep studies in a timely manner, adhering to company policy.
  • Obtain demographic and medical information from patients during the scheduling process.
  • Inform, educate, and answer physician and patient questions regarding the sleep study process.
  • Communicate information received from patients, physician offices, and/or hospitals to the appropriate internal staff.
  • Review and verify source materials to determine accuracy and completeness of information according to Medicare-specified standards.

**Requirements**

  • Minimum 2-4 years' experience in a Customer Service position.
  • Prior experience in a healthcare setting or organization required.

**Benefits**

  • Prescription, dental, and vision coverage.
  • FSA, Dependent Care FSA, Commuter Account, and HSA.
  • Company-sponsored Life and AD&D Insurance.
  • Supplemental Life and AD&D options.
  • EAP, Financial and Legal Support Program, and Travel Insurance.
  • Employee Discounts & Rewards.
  • Supplemental STD, Cancer Protection, Critical Care Protection, Accident, and Hospital Indemnity.
  • 401(k) and Roth IRA with Company Match (based on eligibility).
  • Paid Time Off (PTO), Paid Bereavement, and Jury Duty.
  • Paid Training and Paid Holidays.

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