Patient Care Liaison

5 days ago


Laurel, Montana, United States Persante Health Care Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at Persante Health Care. As a Patient Care Coordinator, you will play a critical role in ensuring high-quality healthcare by serving as the patient's medical liaison among physician practices, hospitals, support services, and payors.

Key Responsibilities
  • Receive and enter sleep study orders into a database, ensuring medical necessity aligns with diagnosed symptoms.
  • Schedule patients for sleep studies in a timely manner, adhering to company policy.
  • Obtain demographic and medical information from patients during the scheduling process.
  • Inform, educate, and answer physician and patient questions regarding the sleep study process.
  • Communicate information received from patients, physician offices, and/or hospitals to the appropriate internal staff.
  • Review and verify source materials to determine accuracy and completeness of information according to Medicare-specified standards.
  • Perform a wide variety of tasks as assigned, requiring a certain degree of creativity and latitude.
Requirements
  • Minimum 2-4 years' experience in a Customer Service position.
  • Prior experience in a healthcare setting or organization required.
  • Ability to thrive in a fast-paced, growing organization.
Benefits
  • Perscription coverage.
  • Dental and vision coverage.
  • FSA, Dependent Care FSA, Commuter Account, and HSA.
  • Company-sponsored Life and AD&D Insurance.
  • Supplemental Life and AD&D options.
  • EAP, Financial and Legal Support Program, Travel Insurance, Employee Discounts & Rewards, Supplemental STD, Cancer Protection, Critical Care Protection, Accident, and Hospital Indemnity.
  • 401(k) and Roth IRA with Company Match (based on eligibility).
  • Paid Time Off (PTO), Paid Bereavement and Jury Duty, Paid Training, and Paid Holidays.


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