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Medical Support Specialist

2 months ago


White Plains, New York, United States Charles County Dermatology Associates Full time

Job Summary:

Charles County Dermatology Associates is seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our medical staff in a fast-paced clinical environment.

Key Responsibilities:

  • Escort patients to exam rooms and ensure a smooth and efficient flow of patients throughout the day.
  • Assist physicians with exams and procedures, maintaining a high level of professionalism and attention to detail.
  • Provide patient education on medications, wound care, and other health-related topics, promoting patient understanding and empowerment.
  • Ensure accurate and timely documentation of patient information, including medical histories, test results, and treatment plans.
  • Triage and process patient phone calls, responding to inquiries and concerns in a courteous and professional manner.
  • Maintain a clean and organized environment, adhering to infection control protocols and ensuring exam rooms are stocked and prepared for patient visits.
  • Sterilize instruments and equipment, upholding the highest standards of hygiene and safety.

Requirements:

  • High school diploma or equivalent required; medical assisting certification preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, physicians, and other healthcare professionals.
  • Self-motivated and detail-oriented, with a strong commitment to providing exceptional patient care.
  • Ability to multitask and prioritize tasks in a fast-paced environment.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, allowing for relaxation and rejuvenation.

Equal Employment Opportunity:

Charles County Dermatology Associates is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.