Clinical Support Services Supervisor

1 week ago


Charlotte, North Carolina, United States LCH Lab. Corp. of America Holdings Full time

Exciting Opportunity for a Support Services Supervisor at LCH Lab. Corp. of America Holdings

Key Qualifications

  • High school diploma or equivalent required
  • Associate's or Bachelor's degree is advantageous
  • Minimum of 3 years of relevant experience, ideally in a clinical laboratory setting
  • Previous supervisory or leadership experience is highly desirable
  • Knowledge of laboratory operations, policies, and procedures is a plus
  • Proficient in computer skills with a solid understanding of Microsoft Office
  • Exceptional communication skills, both written and verbal
  • Strong attention to detail along with excellent organizational and prioritization abilities
  • Critical thinking skills with the capacity to make informed decisions in a fast-paced environment
  • Ability to meet the physical demands of the role

Are you a detail-oriented individual with a focus on processes and a passion for leadership? LCH Lab. Corp. of America Holdings is looking for a Support Services Supervisor to oversee operations in a dynamic and customer-centric environment, contributing to our mission of enhancing health and improving lives.

Position Schedule: Monday through Friday, 2 PM to 11 PM.

Primary Responsibilities

  • Oversee daily departmental operations
  • Assist in the preparation of laboratory specimens for testing and analysis
  • Directly supervise, train, and mentor non-technical staff
  • Monitor daily workflow, ensuring adequate coverage and proper staffing
  • Investigate and resolve production errors while promoting continuous improvement
  • Conduct quality assurance checks and maintain accurate records
  • Provide coaching and constructive feedback to team members for their development
  • Implement and manage departmental policies and procedures
  • Handle administrative tasks including payroll and personnel files

Benefits: Eligible employees can access a comprehensive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, 401(K), Employee Stock Purchase Plan, Paid Time Off, Commissions, and Company Bonuses. LCH Lab. Corp. of America Holdings is dedicated to fostering diversity and inclusion, making employment decisions based on qualifications and business needs.



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