Patient Access Coordinator
11 hours ago
CrescentCare is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, verifying insurance coverage, collecting required payments, and managing patient flow.
Key Responsibilities- Accurately register patients in the electronic health record, validating patient information and verifying insurance coverage.
- Collect required payments, manage patient flow, and ensure the patient's experience is exceptional.
- Follow all SOPs and training for pre-registration, registration, and payment collection.
- Communicate with supervisor about any tardiness or absences with as much notice as possible.
- Update billing alerts and patient telephone encounters for each patient encounter as appropriate.
- Review the schedule for the day and ensure all visits and cash collections are correctly processed.
- Work collaboratively with all members of the CrescentCare team to resolve issues and provide solutions to improve and optimize front desk operations.
- Provide excellent customer service in a diplomatic and compassionate manner when engaging with patients, CrescentCare staff, and customers.
- Minimum of 1 year of experience in a customer service role or in a patient-facing healthcare role.
- High School Diploma or equivalent required; Associate's degree preferred.
- Graduate of a Front Office/Medical Office program preferred.
- Experience working in a Federally Qualified Health Center preferred.
- Comprehensive medical and prescription drug coverage options.
- Health Savings Account (HSA).
- Employer-paid Dental.
- Employer-paid life insurance & AD&D.
- Employer-paid Wellness Program.
- Employer-paid Employee Assistance Program.
- Employer-sponsored vision insurance.
- Employer-sponsored short-term disability insurance.
- Vacation time (accrue 10 days in first 12 months).
- Sick time (accrue 8 days in first 12 months).
- Eleven (11) paid holidays.
- 401(k) retirement plan with employer match beginning in employee's second year.
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New Orleans, Louisiana, United States CrescentCare Full time{"title": "Patient Access Representative", "description": "Job SummaryCrescentCare is seeking a skilled Patient Access Representative to join our team. In this role, you will be responsible for accurately registering patients in our electronic health record, verifying patient information, and ensuring a smooth patient flow.Key ResponsibilitiesEnsure accurate...
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