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Healthcare Access Coordinator
2 months ago
Position Overview
As a vital member of our healthcare team, the Patient Access Associate plays a crucial role in ensuring a seamless experience for patients as they navigate the registration and admissions process. This position is not just about administrative tasks; it is about making a meaningful impact on the lives of those we serve.
Your Responsibilities
- Welcome patients, families, and visitors both in person and over the phone, facilitating appointment scheduling with the appropriate healthcare provider.
- Evaluate patient information to establish or update accounts for individuals seeking services, including those who arrive without prior appointments.
- Accurately register patients by inputting demographic and insurance details, while correcting any discrepancies.
- Coordinate bed placements and transfers as requested by clinical staff.
- Assist patients in understanding their financial responsibilities, including payment arrangements and financial assistance options.
- Ensure all necessary documentation is completed and accurate during the registration and admissions process.
- Collect and verify patient information, ensuring all required signatures are obtained on relevant forms.
- Conduct insurance verifications to confirm coverage and notify insurance providers of patient admissions.
- Provide guidance to patients regarding their financial obligations and collect payments when possible.
- Direct patients to various departments and services within the facility.
- Manage appointment scheduling and rescheduling as necessary, informing patients of available options.
Qualifications
To be considered for this role, candidates should possess a High School Diploma or GED, or equivalent relevant experience.
Work Schedule
This position typically operates during daytime hours.
About Us
At Children's Hospital New Orleans, we are dedicated to providing exceptional healthcare services to children and families. Our commitment to community and patient-centered care is at the heart of everything we do. We celebrate diversity and strive to create an inclusive environment where everyone feels welcome.
Your Contribution
- Deliver compassionate healthcare services.
- Foster a positive atmosphere for patients and their families.
- Embrace a culture of teamwork and support.
Join Us
We invite you to become a part of our mission to enhance the health and well-being of children in our community.
