Customer Service Representative

2 weeks ago


Concord, Massachusetts, United States Emerson Hospital Full time
Customer Service Representative - Per Diem
Job Summary

Emerson Hospital seeks a skilled Customer Service Representative to join our team. As a key member of our Service Response Center, you will be responsible for handling patient inquiries in a courteous and timely manner. Your excellent communication and customer service skills will enable you to work effectively with patients on various diets to assist them in selecting nutritious meal options.

Responsibilities

  • Respond to patient inquiries in a professional and courteous manner.
  • Work with patients to select nutritious meal options based on their dietary needs.
  • Collaborate with the Customer Service Supervisor to ensure seamless communication and resolution of patient concerns.
  • Maintain accurate records of patient interactions and meal selections.

Requirements

  • High School Diploma or equivalent required; college degree preferred.
  • Minimum 1 year of experience in an office or clerical setting, preferably in a hospital or medical business office environment.
  • Excellent communication and customer service skills.
  • Working knowledge of the Meditech system.
  • Ability to read, write, and communicate in English.
  • Strong computer skills.
  • Ability to maintain confidential information.

Working at Emerson Hospital

Emerson Hospital is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, collaborating with a talented team of healthcare professionals to make a positive impact on the lives of our patients.

  • Concord, Massachusetts, United States Emerson Hospital Full time

    Customer Service Representative - Per DiemJob Summary: Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. The ideal candidate will have excellent communication and correspondence skills, with the ability to work with patients on various diets and assist...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Customer Service Representative - Per DiemJob SummaryAs a valued member of the Emerson Hospital team, the Customer Service Representative plays a critical role in ensuring exceptional patient care and satisfaction. Reporting to the Customer Service Supervisor, this position is responsible for handling all patient inquiries in a courteous and timely...


  • Concord, Massachusetts, United States Reef Technology Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for ensuring a quality guest experience and the smooth operation of our parking facility.Key Responsibilities:Provide exceptional customer service to...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryAs a key member of the Emerson Hospital team, the Customer Service Representative will be responsible for handling all patient inquiries in a courteous and timely manner. This role requires strong communication and customer service skills to work with patients on various diets and assist them in selecting nutritious meal options.Key...


  • Concord, Massachusetts, United States Reef Technology Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Emerson Hospital in Concord, Massachusetts.As a key member of our team, you will be responsible for ensuring a quality guest experience and the smooth operation of the parking facility. You will work closely with fellow team...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryWe are seeking a skilled Phlebotomy Customer Service Representative to join our team at Emerson Hospital. As a key member of our Lab - Phlebotomy department, you will be responsible for handling patient inquiries and providing exceptional customer service.Key ResponsibilitiesRespond to patient inquiries in a courteous and timely mannerWork with...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryThe Phlebotomy Customer Service Representative will be responsible for handling patient inquiries in a courteous and timely manner. This role requires working with patients on various diets to assist them in selecting a nutritious meal. The ideal candidate will have excellent communication and customer service skills, as well as a working...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryWe are seeking a skilled Phlebotomy Customer Service Representative to join our team at Emerson Hospital. In this role, you will be responsible for handling patient inquiries in a courteous and timely manner, working with patients on various diets to assist them in selecting nutritious meals, and maintaining confidentiality of patient...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryWe are seeking a skilled Phlebotomy Customer Service Representative to join our team at Emerson Hospital. In this role, you will be responsible for handling patient inquiries in a courteous and timely manner, working with patients on various diets to assist them in selecting nutritious meals, and maintaining confidential information.Key...


  • Concord, Massachusetts, United States Energy North Full time

    Job SummaryThis position is accountable for providing Energy North customers with an outstanding, positive customer experience.Key Responsibilities:Provide exceptional customer service to Energy North customers via various communication channels.Respond to customer inquiries and resolve issues in a timely and professional manner.Develop new business...


  • Concord, Massachusetts, United States Global Partners Full time

    About Global Partners LPWe are a leading provider of gasoline stations and convenience stores in the Northeast, with a strong commitment to customer service and store appearance. Our stores offer a wide range of products and services, and we are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Associate.Job...


  • Concord, Massachusetts, United States Atlantic Aviation Full time

    Job OpportunityAtlantic Aviation is seeking a highly skilled and customer-focused Airport Receptionist to join their team at Concord, MA.Job SummaryThis part-time position offers the opportunity to work in a fast-paced environment, interacting with corporate flight departments and high-profile clients. As the first point of contact, you will provide...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Food Service Representative OpportunityWe are seeking a skilled Food Service Representative to join our team at Emerson Hospital. As a key member of our Nutrition Services department, you will play a vital role in providing exceptional service to our patients and cafeteria customers.Key Responsibilities:Accurately assemble patient trays to ensure maximum...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryAs a key member of the Emerson Hospital team, the Customer Service Representative will be responsible for providing exceptional patient care and support. Reporting to the Customer Service Supervisor, this role will handle all patient inquiries in a courteous and timely manner.Key ResponsibilitiesWork with patients to understand their dietary needs...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job Opportunity: Meal Service RepresentativeEmerson Hospital is seeking a skilled and compassionate Meal Service Representative to join our team.Job SummaryThe Meal Service Representative will provide exceptional service to patients and cafeteria customers by assembling and delivering patient trays, maintaining a clean and safe environment, and adhering to...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Join Our Team as a Meal Service RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused Meal Service Representative to join our team at Emerson Hospital. As a key member of our Nutrition Services department, you will play a vital role in providing exceptional service to our patients and cafeteria customers.Key...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryThe Meal Service Representative plays a vital role in providing exceptional customer service to patients and cafeteria patrons at Emerson Hospital. Reporting to the Operations Manager, this individual will be responsible for assembling patient trays, delivering meals, and maintaining a clean and safe environment.Key ResponsibilitiesAccurately...


  • Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryWe are seeking a skilled and friendly Meal Service Representative to join our team at Emerson Hospital. As a key member of our dining services team, you will play a vital role in providing exceptional service to our patients and cafeteria customers.Key Responsibilities:Accurately assemble patient trays to ensure maximum patient safety and...


  • Concord, Massachusetts, United States Tripleseat Software Full time

    Job Title: Business Development RepresentativeTripleseat Software is seeking a highly motivated and results-driven Business Development Representative to join our team. As a Business Development Representative, you will be responsible for identifying and generating new business leads through research, networking, and outbound prospecting efforts.Key...


  • Concord, Massachusetts, United States Global Partners LP Full time

    Global Partners LP - Alltown **Job Summary** As a Guest Service Supervisor at Global Partners LP, you will be responsible for ensuring a high-quality customer experience for all customers. This includes coaching and directing employees to provide excellent customer service, maintaining awareness of cleanliness both inside and outside of the store, and...