Phlebotomy Customer Service Representative

2 weeks ago


Concord, Massachusetts, United States Emerson Hospital Full time

Job Summary

We are seeking a skilled Phlebotomy Customer Service Representative to join our team at Emerson Hospital. In this role, you will be responsible for handling patient inquiries in a courteous and timely manner, working with patients on various diets to assist them in selecting nutritious meals, and maintaining confidential information.

Key Responsibilities

  • Respond to patient inquiries in a professional and courteous manner.
  • Work with patients to select nutritious meals based on their dietary needs.
  • Maintain confidentiality of patient information.
  • Assist with patient meal selection and provide excellent customer service.

Requirements

  • High School Diploma or equivalent required; college degree preferred.
  • Minimum 1 year of office/clerical experience in a hospital or medical business office setting, including professional telephone skills.
  • Working knowledge of the Meditech system.
  • Excellent communication and correspondence skills.
  • Ability to read, write, and communicate in English.
  • Strong computer skills.

What We Offer

By joining our team, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to Emerson Hospital's online application system.



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