Current jobs related to Customer Service Representative - Concord, Massachusetts - Reef Technology Inc.

  • Customer Service Representative

    4 weeks ago

    Concord, Massachusetts, United States Emerson Hospital Full time

    Customer Service Representative - Per DiemJob Summary: Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. The ideal candidate will have excellent communication and correspondence skills, with the ability to work with patients on various diets and assist...

  • Customer Service Representative

    3 weeks ago

    Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Emerson Hospital. As a key member of our Service Response Center, you will be responsible for handling patient inquiries in a courteous and timely manner.Key ResponsibilitiesRespond to patient inquiries and provide assistance with meal selectionWork with patients on...

  • Customer Service Representative

    2 months ago

    Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryAs a key member of the Emerson Hospital team, the Customer Service Representative will be responsible for handling all patient inquiries in a courteous and timely manner. This role requires strong communication and customer service skills to work with patients on various diets and assist them in selecting nutritious meal options.Key...

  • Customer Service Representative

    3 weeks ago

    Concord, Massachusetts, United States Senior Living Residences Full time

    Community Relations Associate (Receptionist)About the RoleAs a Community Relations Associate (Receptionist) at Senior Living Residences, you will be the face of our community, providing exceptional customer service and creating a warm and welcoming environment for our residents, staff, and visitors. You will be responsible for managing phone calls, greeting...

  • Customer Service Representative

    2 weeks ago

    Concord, Massachusetts, United States CareOne Full time

    Job Summary:We are seeking a highly skilled and organized Receptionist to join our team at CareOne Concord. As a Receptionist, you will be responsible for providing exceptional customer service, managing incoming and outgoing calls, and performing administrative tasks to support our healthcare team.Key Responsibilities: Answer and route all incoming calls...

  • Food Service Representative

    2 weeks ago

    Concord, Massachusetts, United States Emerson Hospital Full time

    Job SummaryThe Meal Service Representative at Emerson Hospital provides exceptional customer service to patients and cafeteria patrons. This role involves assembling patient trays, delivering meals, and maintaining a clean and safe environment.Key Responsibilities:Accurately assemble patient trays to ensure patient safetyDeliver meals in a friendly and...

  • Business Development Representative

    2 weeks ago

    Concord, Massachusetts, United States Tripleseat Full time

    Job DescriptionTripleseat is a leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences.We pride ourselves on fostering a collaborative, innovative work...

  • Customer Support Specialist

    3 weeks ago

    Concord, Massachusetts, United States Tripleseat Full time

    Customer Support SpecialistTripleseat is a leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences.We pride ourselves on fostering a collaborative, innovative...

  • Mail Delivery Specialist

    2 weeks ago

    Concord, Massachusetts, United States US Postal Service Full time

    Job Summary:As a key member of the US Postal Service team, you will be responsible for delivering mail and packages to customers in a prescribed area. This role requires a strong understanding of postal laws and regulations, as well as excellent communication skills to interact with customers and other stakeholders.Key Responsibilities:Deliver mail and...

  • Senior Financial Professional

    2 months ago

    Concord, Massachusetts, United States Middlesex Savings Bank Full time

    Job SummaryWe are seeking a highly skilled Senior Banker I to represent Middlesex Savings Bank to the public and colleagues, promoting the Bank's core values and mission.Key ResponsibilitiesFocus on customer experience and operational excellence.Represent the Bank's values and mission to the public and colleagues.Promote the Bank's core values and...

  • Food Service Professional

    3 weeks ago

    Concord, Massachusetts, United States Fiorella's Full time

    Job OverviewFiorella's Cucina is seeking a skilled Food Service Professional to join our Concord location. As a key member of our culinary team, you will be responsible for preparing and presenting high-quality dishes in a fast-paced kitchen environment.Key Responsibilities:* Prepare and cook a variety of dishes to meet customer demand* Maintain a clean and...

  • Oil Service Technician

    2 weeks ago

    Concord, Massachusetts, United States Energy North Full time

    Job Summary:Energy North is seeking a skilled Oil Service Technician to join our team. As a key member of our service team, you will be responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.Key Responsibilities:Install, maintain, and repair heating,...

  • Customer Support Specialist

    2 weeks ago

    Concord, Massachusetts, United States Tripleseat Full time

    Customer Support Specialist Job DescriptionAt Tripleseat, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you'll play a critical role in ensuring the success and satisfaction of our customers.Key Responsibilities:Provide top-tier support across multiple channels, including emails, live chat,...

  • Food Service Associate

    3 weeks ago

    Concord, Massachusetts, United States Compass Group, PLC Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group, PLC. As a key member of our food service team, you will be responsible for preparing, presenting, and serving food to our customers.Key ResponsibilitiesPrepare ingredients for menu items, including washing, peeling, cutting, and seeding fruits and vegetables.Weigh and...

  • Dietitian-Nutrition Services Specialist

    3 weeks ago

    Concord, Massachusetts, United States Emerson Hospital Full time

    Job OpportunityWe are seeking a skilled Clinical Dietitian to join our team at Emerson Hospital. The successful candidate will provide medical nutrition therapy to patients through the development, implementation, and monitoring of nutrition care plans.Key ResponsibilitiesCollaborate with the Clinical Nutrition Manager to develop and implement nutrition care...

  • Medical Affairs Specialist

    3 weeks ago

    Concord, Massachusetts, United States Beta Bionics Full time

    About Beta BionicsBeta Bionics is a pioneering medical technology company dedicated to revolutionizing type 1 diabetes management. Our mission is to bring innovative solutions to the many, not the few, and to make a meaningful impact on the lives of those living with diabetes.Job SummaryWe are seeking a highly skilled Medical Affairs Manager to join our...

  • LPN - Medical/Surgical Unit

    1 month ago

    Concord, Massachusetts, United States CodeForce Full time

    Job SummaryWe are seeking an experienced Licensed Practical Nurse (LPN) to join our healthcare team in a medical/surgical unit. As a key member of our team, you will work collaboratively with Registered Nurses to deliver high-quality patient care. Your expertise will be utilized to provide comprehensive care to patients, utilizing the nursing process to...

  • Technical Account Manager

    3 weeks ago

    Concord, Massachusetts, United States JSat Automation Inc Full time

    Job Title: Technical Account Manager - Life Sciences Automation About JSat Automation Inc. At JSat Automation Inc., we believe that by providing our customers with the resources they need to overcome obstacles in their quest for scientific discovery and change, we can more broadly improve the daily lives of everyone in our world. It is our mission to...

  • Life Sciences Automation Specialist

    2 weeks ago

    Concord, Massachusetts, United States JSat Automation Inc Full time

    About JSat AutomationWe believe that by providing our customers with the resources they need to overcome obstacles in their quest for scientific discovery and change, we can more broadly improve the daily lives of everyone in our world. Our mission is to provide our clients with a strategic, efficient, and cost-effective approach to implementation of their...

  • Technical Support Specialist

    1 month ago

    Concord, Massachusetts, United States Cambium Learning Group Full time

    We are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Cambium Learning Group. As a key member of our Customer Success Team, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our products and services.Key Responsibilities:Provide technical support...

Customer Service Representative

2 months ago

Concord, Massachusetts, United States Reef Technology Inc. Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for ensuring a quality guest experience and the smooth operation of our parking facility.

Key Responsibilities:

  • Provide exceptional customer service to hospital patients, visitors, and staff
  • Assist customers with requests for information about parking, parking equipment, and the hospital
  • Check in with management regarding daily responsibilities
  • Review screening questions with hospital staff, patients, visitors, and clients
  • Supply staff, patients, visitors, and clients with appropriate PPE for hospital entry
  • Follow and use simple radio communication procedures
  • Check inventory in assigned location (masks, gloves, sanitizer)
  • Direct patients to their desired designation
  • Ensure that operations are running smoothly at assigned locations per the service model
  • Complete shift reports and daily checklists
  • Respond to changes and demands of the customer volume to create solutions that support the service model required
  • Maintain clean work areas, assist with gates, and traffic control
  • Sanitize assigned location(s) at start and end of shift(s)
  • Serve as backup to shuttle driver and valet roles

Requirements:

  • Exceptional customer service skills
  • High level of professionalism
  • Exceptional written and verbal communication and interpersonal skills
  • Must be able to follow and enforce hospital policies and procedures in regards to COVID-19 precautions
  • Work well in a team-oriented environment
  • Be courteous and professional at all times
  • Able to perform other parking-related duties in addition to screenings
  • Flexible and willing to work weekend(s) or a weekend day
  • Must have a valid driver's license
  • Basic math and computer skills
  • Ability to work independently and proactively

What We Offer:

  • Medical
  • Dental
  • Vision
  • 401K
  • Paid Time Off (PTO)

Working Conditions:

  • Work is performed outdoors for extended periods of time, including up to the entire duration of shift
  • Employees are subject to environmental conditions, including extreme heat and cold weather