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Financial Services Representative

2 months ago

Lewiston, Maine, United States Central Maine Medical Center Full time
Job Summary

Central Maine Medical Center is seeking a highly skilled Financial Counselor to join our team. As a Financial Counselor, you will play a critical role in ensuring patients receive exceptional care while meeting financial goals.

Key Responsibilities
  • Identify patient responsibility and work with patients to obtain payment or payment plan assistance.
  • Provide accurate and timely financial information to patients, including forms and guidelines for completing the free care application process.
  • Coordinate with the financial clearance team, department, and physician practices to ensure seamless communication and collaboration.
  • Document and report completion of financial clearance processes accurately and efficiently.
  • Engage management when issues or concerns arise, ensuring timely resolution and meeting financial expectations.
Requirements
  • High School graduate
  • Minimum of three years relevant experience with financial assistance and insurance plans
  • Ability to navigate various websites and applications, including Microsoft Office
  • Strong communication and interpersonal skills
  • Ability to work collaboratively and effectively in a team environment
About Central Maine Medical Center

Central Maine Medical Center is a non-profit organization committed to delivering exceptional care and improving our community. We strive to create an exceptional experience for our patients, their families, and our team members. As a Financial Counselor, you will be part of a growing organization that values culture, safety, and inclusion.