Financial Advocate

24 hours ago

Lewiston, Maine, United States Central Maine Medical Center Full time
Job Summary

Central Maine Medical Center is seeking a highly skilled Financial Advocate to join our team. As a key member of our financial clearance process, you will play a critical role in ensuring patients receive exceptional care while meeting financial goals.

Key Responsibilities
  • Estimate patient costs and provide clear explanations of expected out-of-pocket expenses
  • Communicate with patients to review estimates, collect payments, and provide payment options
  • Collaborate with the financial clearance team to ensure timely completion of financial clearance processes
  • Document and report completion of financial clearance processes accurately
  • Engage management to address issues or concerns that impact deadlines or financial payment expectations
Requirements
  • High school graduate or equivalent
  • Minimum three years of experience in financial assistance and insurance plans
  • Ability to navigate various websites and applications, including Microsoft Office
  • Strong communication and interpersonal skills
  • Ability to work collaboratively and adapt to changing priorities
About Central Maine Medical Center

Central Maine Medical Center is a non-profit organization committed to delivering exceptional care and improving our community. We strive to create an exceptional experience for our patients, their families, and our team members. Our organization is broad in its footprint, with three hospitals and over 75 individual practices within our Medical Group. We are a six-time winner of the Leapfrog Safety A Rating, representing some of the highest quality care and outcomes nationwide.

We actively promote diversity in our workforce and strive to create a setting where we celebrate cultural and other differences. We are an equal opportunity employer and do not discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or veteran status.

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