Regional Financial Service Associate
1 day ago
We are seeking a highly motivated and customer-focused Regional Financial Service Associate to join our team at Five County Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our products and services.
Key Responsibilities
- Provide excellent customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
- Process financial transactions, including deposits, withdrawals, and account openings, while maintaining accuracy and attention to detail.
- Assist members with account requests, resolutions, and inquiries, including adding or removing owners, account changes, and service set ups.
- Open and explain features of tax-advantaged accounts, such as IRAs and HSAs, and introductory loan functions.
- Maintain knowledge of payroll processes for direct deposit and payroll deductions.
- Refer non-standard transactions or issues to the supervisor for assistance.
- Perform other duties as needed to support the team and achieve business objectives.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues.
- Basic math and computer skills, with the ability to learn and adapt to new systems and technologies.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Reliable transportation and attendance are a must.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply
Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].
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