Regional Financial Service Associate

1 day ago


Lewiston, Maine, United States Five County Credit Union Full time
Job Summary

We are seeking a highly motivated and customer-focused Regional Financial Service Associate to join our team at Five County Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting our products and services.

Key Responsibilities
  1. Provide excellent customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  2. Process financial transactions, including deposits, withdrawals, and account openings, while maintaining accuracy and attention to detail.
  3. Assist members with account requests, resolutions, and inquiries, including adding or removing owners, account changes, and service set ups.
  4. Open and explain features of tax-advantaged accounts, such as IRAs and HSAs, and introductory loan functions.
  5. Maintain knowledge of payroll processes for direct deposit and payroll deductions.
  6. Refer non-standard transactions or issues to the supervisor for assistance.
  7. Perform other duties as needed to support the team and achieve business objectives.

Requirements
  1. High school diploma or equivalent required; associate's or bachelor's degree preferred.
  2. Excellent communication and interpersonal skills, with the ability to work effectively with members and colleagues.
  3. Basic math and computer skills, with the ability to learn and adapt to new systems and technologies.
  4. Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  5. Reliable transportation and attendance are a must.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



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