Senior Billing Operations Manager

8 hours ago

Schenectady, New York, United States MVP Health Care Full time
Job Summary

We are seeking a Senior Billing Operations Manager to oversee our premium billing and payment functions for both group and individual customers across our diverse product lines. This role will be responsible for managing a multi-million dollar premium billing and payment operation, implementing best practices to ensure efficient balance collection, minimizing bad debt, and significantly contributing to the financial health of our organization.

Key Responsibilities
  • Proactive leader to oversee a team dedicated to premium billing and payment functions
  • Managing a multi-million dollar premium billing and payment operation, implementing best practices to ensure efficient balance collection, minimizing bad debt, and significantly contributing to the financial health of our organization
  • Standardizing, maintaining, and monitoring key metrics and process controls for audit and compliance purposes
  • Manage various premium billing cycles, oversee the distribution of group and customer invoices through our fulfillment partner, manage lockbox reconciliation, drive initiatives for improving digital adoption and techniques in premium billing, and be accountable for managing and reporting on outstanding balances
  • Coordinating with enrollment teams and customer service to handle both manually and automated processes for terminations for non-payment as well as reinstatements, ensuring seamless communication and adherence to policy

Requirements
  • Bachelor's degree in Business Administration, Finance, Healthcare Administration, or a related field is required. Equivalent experience in a previous role or function is acceptable.
  • The availability to work full-time, hybrid and any travel requirements
  • At least 5 years of experience in premium billing, collections, or a related area within the healthcare finance sector.
  • A minimum of 3 years in a leadership or management capacity
  • Exceptional leadership skills with the ability to inspire and develop a high-performing premium billing and payment operations team
  • Strategic thinker with the capability to effectively organize workloads and resources, allocate tasks, and meet deadlines.
  • Curiosity to foster innovation and pave the way for growth
  • Humility to play as a team
  • Commitment to being the difference for our customers in every interaction

About MVP Health Care

We are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

Affirmative Action
MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com.

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