Senior Hospitality Manager

4 days ago


Schenectady, New York, United States SUNY Schenectady County Community College Full time
Job Title: Senior Reservation Specialist

SUNY Schenectady County Community College is seeking a highly skilled and experienced Senior Reservation Specialist to join our Hotel, Culinary Arts and Tourism Division team.

Job Summary:

The successful candidate will be responsible for controlling and booking reservations for the student-run hotel, Casola Dining Room, and reserving all banquets conducted by the Banquet Management and Operations and Quantitative Food classes.

Key Responsibilities:
  • Establish and implement office procedures, policies, and protocols to ensure efficient and effective operations.
  • Manage and coordinate administrative activities, including scheduling appointments, receiving calls, and resolving day-to-day operational problems.
  • Develop and maintain direct marketing databases, send restaurant menus, and take reservations.
  • Book and reserve all banquets, special events, and campus fundraising activities.
  • Act as a liaison between hospitality employees and the department, disseminating information to faculty on office procedures.
  • Perform a variety of related duties as required.
Requirements:

The ideal candidate will possess a thorough knowledge of office terminology, procedures, and equipment, as well as good knowledge of business arithmetic and English. They will also have the ability to handle office details independently, operate a reservation system, and interact professionally with the public and hospitality employees.

The successful candidate will have a strong background in hospitality, with a minimum of two years of experience in a related field. A degree from a regionally accredited or New York State registered college is also required.

Working Conditions:

This is a full-time position, Monday through Friday, 8:30am-4:30pm. The successful candidate will be required to work in a fast-paced environment, with a high level of attention to detail and excellent communication skills.

What We Offer:

SUNY Schenectady County Community College offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates.



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