Senior Hospitality Manager
4 days ago
SUNY Schenectady County Community College is seeking a highly skilled and experienced Senior Reservation Specialist to join our Hotel, Culinary Arts and Tourism Division team.
Job Summary:The successful candidate will be responsible for controlling and booking reservations for the student-run hotel, Casola Dining Room, and reserving all banquets conducted by the Banquet Management and Operations and Quantitative Food classes.
Key Responsibilities:- Establish and implement office procedures, policies, and protocols to ensure efficient and effective operations.
- Manage and coordinate administrative activities, including scheduling appointments, receiving calls, and resolving day-to-day operational problems.
- Develop and maintain direct marketing databases, send restaurant menus, and take reservations.
- Book and reserve all banquets, special events, and campus fundraising activities.
- Act as a liaison between hospitality employees and the department, disseminating information to faculty on office procedures.
- Perform a variety of related duties as required.
The ideal candidate will possess a thorough knowledge of office terminology, procedures, and equipment, as well as good knowledge of business arithmetic and English. They will also have the ability to handle office details independently, operate a reservation system, and interact professionally with the public and hospitality employees.
The successful candidate will have a strong background in hospitality, with a minimum of two years of experience in a related field. A degree from a regionally accredited or New York State registered college is also required.
Working Conditions:This is a full-time position, Monday through Friday, 8:30am-4:30pm. The successful candidate will be required to work in a fast-paced environment, with a high level of attention to detail and excellent communication skills.
What We Offer:SUNY Schenectady County Community College offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates.
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