Associate, Member Operations Billing Specialist

3 days ago


Schenectady, New York, United States MVP Health Care Full time
About the Role

We are seeking a highly skilled and detail-oriented Member Operations Billing and Enrollment Associate to join our team at MVP Health Care. As a key member of our operations team, you will play a critical role in ensuring the smooth processing of billing and payment transactions for our members.

Key Responsibilities
  • Process and reconcile daily billing and payment transactions for assigned accounts
  • Collaborate with internal departments to provide excellent service to MVP customers, including member direct bill and employer group accounts
  • Interact directly with MVP customers to resolve billing and payment discrepancies
  • Accurately process reconciliations and payment transactions, maintaining weekly and monthly Excel spreadsheets and working various reports
Requirements
  • Associate's degree in a business/accounting/math-related area preferred, but not required
  • Two years of experience in customer service, accounts receivable, or other related industries
  • Strong analytical and problem-solving skills
  • Excellent computer experience, including Microsoft Excel and Word
What We Offer
  • Competitive compensation and comprehensive benefits package
  • Opportunities for growth and professional development
  • A people-centric culture that values diversity, equity, and inclusion


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