Client Relations Specialist

1 week ago


Wilmington, North Carolina, United States AlphaGraphics - US641 Full time
Job Overview

AlphaGraphics, a prominent entity in the Printing, Design, and Shipping sectors, is on the lookout for a committed Customer Service Representative (CSR) to enhance our workforce on a full-time basis. The CSR will play a crucial role in fostering positive interactions with clients and ensuring their expectations are fulfilled.

We seek cooperative individuals who are enthusiastic about contributing to our operational success. The ideal candidate should possess a background in customer service, exhibit strong communication abilities, and demonstrate a genuine willingness to assist others.

Key Responsibilities:
  • Serve as the main contact for clients.
  • Deliver detailed information regarding products and services to clients.
  • Relay customer needs to the support team effectively.
  • Manage inquiries, orders, and complaints from clients.
  • Support the attraction of potential clients by providing product insights.
Qualifications:
  • Proven experience in customer service and satisfaction.
  • Capability to cultivate strong relationships with clients and colleagues.
  • Exceptional written and verbal communication skills.
  • Strong analytical and critical thinking skills.

Become an integral part of a vibrant and fast-paced work environment that prioritizes customer satisfaction. At AlphaGraphics, we appreciate the valuable contributions of every team member.



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