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Employee Benefits Account Manager
2 months ago
Job Summary:
Adams Keegan is seeking a highly skilled and experienced Senior Employee Benefits Account Manager to join our team. As a key liaison between clients and internal teams, you will be responsible for managing complex employee benefits accounts, ensuring client satisfaction and retention.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain strong relationships with assigned employee benefits accounts.
- Understand client needs, objectives, and challenges.
- Provide proactive support and address inquiries promptly.
- Account Maintenance:
- Coordinate renewals, open enrollments, and plan changes.
- Collaborate with carriers and vendors to ensure seamless service delivery.
- Monitor compliance with regulations and industry standards.
- Problem Resolution:
- Address client concerns and resolve issues promptly.
- Advocate for clients within the organization.
- Sales Support:
- Process applications, payments, and enrollments.
- Assist in proposal development and presentations.
- Data Management:
- Maintain accurate records, reports, and documentation.
- Utilize agency management systems effectively.
Requirements:
- 3+ years of experience in insurance or benefits related field.
- Bachelor's degree preferred.
- Excellent customer service, communication, and presentation skills.
- Proficient software experience, including strong Microsoft Excel skills.
- Life & Health Insurance License or willingness to obtain.
Benefits:
- Hybrid Schedule
- Health Insurance
- Paid Time Off
- 401k
