Field Technician
3 days ago
About the Role
Cable One is seeking a highly motivated and customer-focused Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining customer service drops or outlets in residential and business properties.
Key Responsibilities
- Install and maintain customer service drops or outlets in residential and business properties
- Use electronic test equipment and online diagnostic tools to troubleshoot and repair reception performance issues
- Ensure proper upstream and downstream signal levels at each termination on the customer's premises
- Proactively suggest upgrades of existing services and educate customers on their new/existing equipment
- Perform other duties as needed to drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value
Requirements
- Valid driver's license in the state of employment
- Flexibility to work overtime and on-call as needed
- Problem-solving skills and ability to listen to customers and present solutions in a positive manner
- Ability to work in small and confined areas, lift up to 80 lbs., and work in all weather conditions
- At least 3 months of customer service or related experience and/or training
- High school diploma or GED
Benefits
- Competitive hourly rate with opportunities for bonuses
- Relocation assistance available for the right candidate
- Extensive training program with one-on-one and group training classes
- Access to mentors from across the company for support and guidance
- Company truck and necessary tools provided
- Uniforms provided, including hats, boots, and other equipment
- Generous tuition reimbursement program
- 401(k) match of up to 5%
- Medical, dental, and vision plans starting on the first day of employment
- Life insurance, paid time off, and other benefits
Why Cable One?
Cable One is a company that values its employees and provides a supportive and inclusive work environment. We offer a competitive benefits package, opportunities for advancement, and a collaborative work environment. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply.
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