Field Technician

4 weeks ago

Sioux Falls, South Dakota, United States Cable ONE Full time

About the Role

Cable One is seeking a highly motivated and customer-focused Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining customer service drops or outlets in residential and business properties.

Key Responsibilities

  • Install and maintain customer service drops or outlets in residential and business properties
  • Use electronic test equipment and online diagnostic tools to troubleshoot and repair reception performance issues
  • Ensure proper upstream and downstream signal levels at each termination on the customer's premises
  • Proactively suggest upgrades of existing services and educate customers on their new/existing equipment
  • Perform other duties as needed to drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Value

Requirements

  • Valid driver's license in the state of employment
  • Flexibility to work overtime and on-call as needed
  • Problem-solving skills and ability to listen to customers and present solutions in a positive manner
  • Ability to work in small and confined areas, lift up to 80 lbs., and work in all weather conditions
  • At least 3 months of customer service or related experience and/or training
  • High school diploma or GED

Benefits

  • Competitive hourly rate with opportunities for bonuses
  • Relocation assistance available for the right candidate
  • Extensive training program with one-on-one and group training classes
  • Access to mentors from across the company for support and guidance
  • Company truck and necessary tools provided
  • Uniforms provided, including hats, boots, and other equipment
  • Generous tuition reimbursement program
  • 401(k) match of up to 5%
  • Medical, dental, and vision plans starting on the first day of employment
  • Life insurance, paid time off, and other benefits

Why Cable One?

Cable One is a company that values its employees and provides a supportive and inclusive work environment. We offer a competitive benefits package, opportunities for advancement, and a collaborative work environment. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we encourage you to apply.

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