Field Service Technician

1 week ago


Sioux Falls, South Dakota, United States US Tech Solutions Full time

Job Summary:

We are seeking a skilled Field Service Technician to provide on-site technical support to our customers. The ideal candidate will have experience working with hardware, software, and equipment products, as well as excellent interpersonal and analytical skills.

Key Responsibilities:

  • Provide on-site technical support to customers, including installation, servicing, and repairing of systems and equipment.
  • Answer customer questions and resolve issues, referring complex problems to appropriate personnel.
  • Assist in instructing customers on the operation and maintenance of systems and equipment.
  • Act as a liaison with customers on administrative and technical matters for assigned projects.
  • Perform analyses and prepare reports on system problem trends and issues.

Requirements:

  • High school diploma or equivalent.
  • Two or more years of field support experience.
  • Experience working with customer technology and support requirements.
  • Excellent interpersonal, analytical, and problem-solving skills.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.



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