Field Service Technician II

3 weeks ago


Sioux Falls, South Dakota, United States Canon USA & Affiliates Full time

About the Role

We are seeking a skilled Field Service Technician II to join our team at Canon Solutions America. As a Field Service Technician II, you will be responsible for diagnosing and repairing technical issues with our equipment, providing exceptional customer service, and maintaining a high level of technical knowledge.

Key Responsibilities:

  • Diagnose and repair technical issues with our equipment using established procedures
  • Provide exceptional customer service and support to our valued customers
  • Maintain a high level of technical knowledge and stay up-to-date with the latest technologies and procedures
  • Work effectively in a team environment and provide guidance and support to less experienced technicians
  • Travel to customer sites to perform repairs and maintenance

Requirements:

  • HS Diploma, GED, or equivalent experience required
  • 1-2 years of related experience in a technical support or field service role
  • Basic understanding of internet environments and ability to complete introductory period and PDIF new-hire class
  • Valid driver's license and acceptable driving record
  • Ability to work in a 24/7 environment, including shift work and on-call rotations

About Our Company:

Canon Solutions America is a leading provider of enterprise, production, and large format printing solutions. We empower companies of all sizes to succeed by supplying market-leading solutions and exceptional professional service offerings. Our company is dedicated to promoting professional innovation, sustainability, and efficiency through the unification of comprehensive digital and traditional printing and document management solutions.

What We Offer:

  • Competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, and more
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Employment Opportunity:

Canon Solutions America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.



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