Lobby Concierge

4 weeks ago


New York, New York, United States Marriott Full time
Job Summary

As a Lobby Concierge at Marriott, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers. Your primary role will be to respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning. You will also be responsible for gathering and providing information to guests about the property and surrounding area amenities, including special events and activities.

Key Responsibilities
  • Respond to guest requests for special arrangements or services
  • Gather and provide information to guests about the property and surrounding area amenities
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Monitor club lounge for seating availability, service, safety, and well-being of guests
  • Report accidents, injuries, and unsafe work conditions to manager

Requirements
  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required

Benefits
  • Competitive hourly rate: $41.40 - $43.40 per hour
  • Health care benefits
  • Retirement benefits
  • Earned paid time off and/or sick leave
  • Life insurance
  • Disability coverage
  • Other life and work wellness benefits

About Marriott

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global brand leader in luxury hospitality, and our Gold Standards are the foundation of our success. Our Employee Promise, Credo, and Service Values guide us every day to be better than the next.

Join us in delivering exceptional guest experiences and making a difference in the lives of our guests and colleagues.


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