Resident Transition Coordinator

2 weeks ago


Alexandria, Virginia, United States The Landing Alexandria Full time

Position Title: Sales and Move-In Specialist

Join our dedicated team at The Landing Alexandria, where we focus on delivering exceptional services in the senior living sector. Our commitment is to enhance the quality of life for our residents and ensure their utmost satisfaction. Become a vital part of a team that consistently strives to exceed expectations.

What We Provide:

  • Attractive compensation packages
  • Flexible working hours
  • Daily pay options
  • Comprehensive health benefits including medical, dental, and vision
  • Life insurance, disability coverage, and additional benefits
  • 401(k) retirement savings plan
  • Paid time off for personal needs
  • Employee support programs
  • Recognition and rewards initiatives
  • Referral bonuses for successful hires

About Our Organization: The Landing Alexandria is a premier employer in the senior living industry, offering luxurious and comfortable environments equipped with top-tier care services.

Role Overview:

As a Sales and Move-In Specialist, you will be instrumental in facilitating the sales and transition process for new residents. Your role will involve guiding prospective residents through their move to our community, acting as a bridge between them and external service providers.

Key Responsibilities:

  • Provide essential administrative assistance to the sales team
  • Oversee the management of the CRM system
  • Coordinate online engagement and marketing activities
  • Conduct tours for potential residents
  • Manage office supplies and inventory
  • Organize and execute special events
  • Maintain accurate records and documentation
  • Facilitate the move-in process for new residents
  • Assist with vendor management and pricing negotiations
  • Coordinate resident orientation sessions and finalization processes
  • Perform additional tasks as required

Qualifications:

  • A bachelor's degree or relevant experience
  • Prior experience in customer service is advantageous


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