IT Service Desk Technician

6 days ago

Washington, Washington, D.C., United States Chenega Corporation Full time

Job Summary

We are seeking a highly skilled Mid-level Help Desk Support Technician to join our team at Chenega Corporation. As a key member of our IT department, you will be responsible for providing technical support to our distributed PC/networking environments.

Key Responsibilities

  • Provide technical support to users of personal computers, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.
  • Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs.
  • Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
  • Other duties as assigned.

Requirements

  • Associate degree or bachelor's degree (preferred) from an accredited institution OR
  • High school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree
  • Mid-level with 3+ years of experience.
  • IT Certifications: CompTIA Certification A+, Network+, or Security+
  • Secret clearance required

What We Offer

At Chenega Corporation, we value our team members and offer a comprehensive benefits package, including opportunities for professional development and growth. Our positive and supportive culture encourages our team members to do their best work every day.

Our Culture

We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate Citizenship

Chenega Corporation is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

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