Emergency Response Technician

2 weeks ago


Ann Arbor, Michigan, United States PuroClean of Ann Arbor Full time
Job Overview

Benefits:

  • Flexible work hours
  • Complimentary uniforms
  • Career advancement opportunities
  • Comprehensive training and development

The primary role of the Restoration Project Technician involves supporting the Lead Technician in managing disaster response and crisis intervention tasks related to water damage control, fire recovery, mold remediation, and biohazard cleanup.


Perks:

  • Access to online training courses
  • Flexible scheduling options
  • Paid training for career growth
  • Chance to assist individuals during critical times
  • Competitive pay rates ($15 - $30 / hr)

Company Culture:
PuroClean, a frontrunner in emergency property restoration, aids families and businesses in overcoming the severe challenges posed by water, fire, mold, biohazard, and other damaging conditions. We operate with a servant-leadership approach, fostering an environment where our team members can thrive both professionally and personally through service to our clients, communities, and each other.


Position Responsibilities:
Embracing a collaborative team spirit, you will execute assigned tasks while adhering to PuroClean’s operational standards. Your focus will be on ensuring customer satisfaction with empathy and professionalism. Project Technicians play a vital role in assisting their teams and supervisors with all facets of restoration work at both residential and commercial sites, as well as maintaining the company’s vehicles, equipment, and resources. Our technicians take pride in exceeding customer expectations during their times of need by delivering exceptional service that distinguishes us from our competitors.


Key Responsibilities:

  • Enhancing customer satisfaction and representing the brand positively
  • Executing all aspects of production processes effectively
  • Conducting regular maintenance and organization of vehicles and equipment
  • Collaborating with supervisors to ensure team cohesion and efficiency
  • Adhering to uniform and policy guidelines as per the Brand Identity Guide
  • Leaving job sites in a clean and orderly condition
  • Developing expertise in production through service delivery
  • Maintaining high standards of cleanliness for products and equipment
  • Ensuring clear communication with office personnel, supervisors, and fellow technicians

Qualifications:

  • Desire for ongoing learning and professional growth
  • Strong attention to detail in organization and maintenance of facilities and equipment
  • Proficiency in record-keeping and effective communication
  • Commitment to safety and respect for teammates and clients
  • Ability to multitask and meet deadlines

Physical Requirements:

  • Valid driver's license and ability to commute independently
  • Capability to lift and carry equipment weighing up to 75 pounds and remain on feet for extended periods
  • Able to work in both spacious and confined environments
  • Willingness to use appropriate respiratory equipment and pass necessary evaluations


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