Senior Accounts Receivable Specialist
2 weeks ago
Location: Flexible
Company Overview:
KONE, established in 1910, is a prominent global leader in the elevator and escalator industry, renowned for its commitment to innovation and sustainability. We offer competitive salaries, comprehensive benefits, and a culture that values collaboration and ethical practices.
Role Overview:
As a Senior Credit Collection Associate, you will play a pivotal role in managing credit and collection processes for regional accounts. Your responsibilities will include processing liens and bond claims, alongside accounts receivable risk management.
Key Responsibilities:
1. Take initiative in driving collection activities and providing support for collection efforts.
2. Collaborate with frontline staff to assess account statuses, identify overdue items, and determine root causes of non-payment, developing actionable plans for resolution.
3. Offer branch-level accounts receivable support to enhance key performance indicators and address overdue accounts.
4. Prepare monthly accounts receivable reports and month-end summaries.
5. Conduct collection meetings with frontline teams to identify critical issues and implement immediate actions for payment recovery.
6. Assist in resolving billing disputes and ensure timely identification and resolution of issues.
7. Perform account reconciliations.
8. Understand and manage third-party billing processes for National Accounts, developing expertise in key third-party systems.
9. Establish monthly controls to ensure timely invoicing to third-party platforms and maintain accurate customer notes in the system.
10. Engage with third-party collections, bankruptcy, bonding, liens, and legal departments as necessary.
Qualifications:
- Bachelor's degree in business administration, accounting, finance, or economics is preferred.
- A minimum of 3 to 5 years of proven experience in commercial credit and collections, particularly in the service or construction sectors.
- Familiarity with billing and collection processes, dispute resolution, account reconciliations, and contractual terms is advantageous.
What We Offer:
- An opportunity to work with widely recognized products and services that impact millions daily.
- A chance to engage with leading technologies and partners on a global scale.
- Opportunities for international career advancement.
- A diverse work environment with colleagues from various backgrounds.
- Flexible working hours and remote work options.
- Career development programs.
- Competitive medical benefits and retirement plans.
- Generous paid time off and wellness programs.
KONE is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.
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