Healthcare Account Specialist

2 weeks ago


Lisle, Illinois, United States Westerkamp Group, LLC Full time
Job Overview

Position: Patient Account Representative

Company: Westerkamp Group, LLC

Westerkamp Group, LLC is a leading provider in Accounts Receivable Management, specializing in the intricacies of hospital billing and collections. We are looking for a dedicated Patient Account Representative to join our dynamic team.

Role Summary:

The Patient Account Representative will collaborate closely with the Client Team to facilitate the collection of hospital and professional claims. This full-time role operates during standard business hours from 8:00 am to 4:30 pm, Monday through Friday.

Key Responsibilities:

  • Engage with third-party payers to confirm eligibility and address claims issues
  • Employ various tools to resolve outstanding accounts
  • Evaluate account balances, CPT codes, HCPCS codes, denial reasons, and remittance advice remarks
  • Manage work queues and monitor trends
  • Document account details according to established standards
  • Address and resolve requests from insurance payers
  • Report payment and adjustment discrepancies
  • Comply with HIPAA regulations and guidelines

Candidate Profile:

  • Self-driven and detail-oriented
  • Excellent communication abilities
  • Proficient in computer applications
  • A collaborative team member with a positive outlook

Education and Experience Requirements:

  • High School Diploma or equivalent
  • Preferred experience in hospital collections and follow-up
  • Familiarity with Epic Resolute is advantageous
  • Understanding of Hospital and Professional Billing processes

Westerkamp Group, LLC is committed to fostering a diverse and inclusive workplace, providing equal employment opportunities for all candidates.



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