Healthcare Account Specialist
2 weeks ago
Position: Patient Account Representative
Company: Westerkamp Group, LLC
Westerkamp Group, LLC is a leading provider in Accounts Receivable Management, specializing in the intricacies of hospital billing and collections. We are looking for a dedicated Patient Account Representative to join our dynamic team.
Role Summary:
The Patient Account Representative will collaborate closely with the Client Team to facilitate the collection of hospital and professional claims. This full-time role operates during standard business hours from 8:00 am to 4:30 pm, Monday through Friday.
Key Responsibilities:
- Engage with third-party payers to confirm eligibility and address claims issues
- Employ various tools to resolve outstanding accounts
- Evaluate account balances, CPT codes, HCPCS codes, denial reasons, and remittance advice remarks
- Manage work queues and monitor trends
- Document account details according to established standards
- Address and resolve requests from insurance payers
- Report payment and adjustment discrepancies
- Comply with HIPAA regulations and guidelines
Candidate Profile:
- Self-driven and detail-oriented
- Excellent communication abilities
- Proficient in computer applications
- A collaborative team member with a positive outlook
Education and Experience Requirements:
- High School Diploma or equivalent
- Preferred experience in hospital collections and follow-up
- Familiarity with Epic Resolute is advantageous
- Understanding of Hospital and Professional Billing processes
Westerkamp Group, LLC is committed to fostering a diverse and inclusive workplace, providing equal employment opportunities for all candidates.
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