Admissions Coordinator

5 days ago


Asheville, North Carolina, United States Health Care Alliance NA Full time
Job Title: Admissions Coordinator - Substance Abuse Treatment

Job Summary:

Health Care Alliance NA is seeking a highly skilled and compassionate Admissions Coordinator to join our team. As an Admissions Coordinator, you will play a vital role in providing support and guidance to individuals and families seeking help for substance abuse issues.

Key Responsibilities:

  • Initial Assessments: Conduct thorough and compassionate assessments of potential clients to determine their eligibility and appropriateness for admission to our treatment programs.
  • Admissions Process: Guide clients and their families through the admissions process, including verifying insurance coverage, obtaining necessary paperwork, and coordinating transportation to the facility if required.
  • Crisis Intervention: Provide crisis intervention and support to individuals and their families who may be facing urgent or difficult situations related to substance abuse issues.
  • Record Keeping: Maintain accurate and up-to-date records of all interactions with potential clients and their families, documenting their inquiries, assessments, and progress throughout the admissions process.
  • Follow-up Support: Offer ongoing support to individuals who may have postponed or declined treatment, providing encouragement and resources for seeking help in the future.

Requirements:

  • Previous Experience: Previous experience in a similar role, preferably in a substance abuse treatment facility.
  • Education and Training: Comprehensive understanding of substance abuse disorders, treatment modalities, and recovery processes.
  • Interpersonal and Communication Skills: Strong interpersonal and communication skills with the ability to demonstrate empathy and compassion.
  • Organizational Skills: Exceptional organizational skills and attention to detail for maintaining accurate records and managing the admissions process efficiently.
  • Insurance Verification: Familiarity with insurance verification processes and related documentation is advantageous.
  • Adaptability: Ability to work in a fast-paced environment, handle crisis situations, and adapt to changing priorities.
  • Cultural Competence: Non-judgmental and open-minded approach to working with diverse populations.

What We Offer:

  • Competitive Salary: $35,000 per year
  • Performance-Based Bonus: Performance-based bonus structure


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