Design Strategist
4 days ago
We are seeking a highly skilled Design Strategist to join our team at Labrador (US). As a key member of our advisory and design services, you will play a pivotal role in shaping the design process for our clients.
Key Responsibilities- Lead client meetings and serve as the spokesperson for design practice, demonstrating expertise, judgment, and understanding of client requirements.
- Animate progressive disclosure strategies for our clients and serve as the primary client interface for advisory and design topics.
- Apply your understanding of disclosure content and creative flair by collaborating with Analysts, Content Advisors, and Designers to bring strategies to life.
- Ensure that our advisory and design team is prepared for client presentations, and all advisory and design actions and deliverables are anticipated and completed.
- Forge strong relationships at senior levels within client organizations.
- Identify any service issues and implement swift resolutions to problems.
- Conduct account review meetings as necessary, identifying challenges and taking measures to ensure the successful delivery of work.
- Proactively propose ideas to enhance our advisory and design processes.
- Lead the design portion of debrief meetings to win the confidence of clients in our abilities to continually improve our services.
- Oversee client design budgets and inform Account Directors of any anticipated overages or upsell opportunities.
- Track time spent on client engagements.
- Support our Account Directors by participating in client pitches, debriefs, and new business meetings to retain/win work and grow accounts.
- Oversee effective client knowledge transfer between and within teams throughout the course of a project.
- Proactively provide support, guidance, and advice to ensure the right advisory and design resources are in place and that service and quality standards are maintained.
- Collaborate with other Labrador departments to continually improve workflows and processes.
- Understand and advocate for Labrador's methodology for transparent communications.
- Communicate our broader communication offerings to clients, demonstrating the value of a comprehensive communication framework beyond mere compliance.
- Review US and international disclosures to understand and anticipate trends.
- Gain familiarity with broader initiatives, such as CDP and UNGP, as well as ratings and indices.
- Gain familiarity with sustainability and reporting standards, including SEC rule making, GRI, IIRC Framework, TCFD, CDP, the SDGs, and UNGC.
- Support marketing communications and campaigns.
The role reports to: Director of Information Design
CollaborationThis role has no direct reports, but will collaborate closely with colleagues throughout Labrador, including:
- Strategic Account Managers
- Project Managers
- Content Advisors
- Design Team
- Account Directors
- Peer Creative Strategists
- Analyst Team
- Document Operations Team
- Web Development Team
- Print Team
The role is located: Atlanta/RemoteMeasures of Success
- Client satisfaction surveys
- Revenue
- Margins
Hard Skills:
- Ability to manage client relationships
- Flexibility and adaptability in responding to client needs and project requirements
- Proficient with Outlook, Word, Excel, PowerPoint, and Adobe Acrobat
- Knowledge of information design principles
- Knowledge of page layout and grid systems
- Knowledge of typography
Soft Skills:
- Demonstrates strong attention to detail
- Exhibits effective written and verbal communication skills
- Manages time efficiently to handle multiple projects simultaneously
- Works effectively within a team and maintains a positive attitude towards collaboration
- Applies critical listening, thinking, and problem-solving skills
- Learns autonomously and continuously
- Takes initiative and demonstrates proactivity
We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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