Community Outreach Coordinator

2 hours ago


New York, New York, United States City of New York Full time
Job Title: Community Outreach Coordinator

Join the City of New York as a Community Outreach Coordinator and play a vital role in providing emergency housing assistance to families and individuals in need.

Job Summary:

We are seeking a highly motivated and organized individual to serve as a Community Outreach Coordinator in our Housing Emergency Referral Operations Division (HERO). As a key member of our team, you will be responsible for coordinating referrals, arrivals, and transportation for families and individuals in need of temporary housing.

Key Responsibilities:
  • Liaise with multiple agencies to facilitate cooperation and maintain current records.
  • Assess each family's needs to match them appropriately to shelter vacancies within the DHS portfolio.
  • Coordinate referrals, arrivals, and transportation for families and individuals in need of temporary housing.
  • Prepare standardized summary reports, vacancy forms, records, and enter codes and information obtained from Intake Centers and facilities to ensure that records are complete and accurate.
  • Analyze and solve problems that arise from placements, transfers, and room vacancies.
  • Complete Placement Verification Sheets (PVC) accurately and according to protocol.
  • Work in shifts to ensure 24/7 coverage.
Requirements:
  • High school graduation or equivalent and three years of experience in community work or community-centered activities in an area related to duties described above; or
  • Education and/or experience which is equivalent to "1" above.
What We Offer:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.



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