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Community Outreach Coordinator

2 months ago

New York, New York, United States Center for Alternative Full time
Job Description

Job Title: Outreach and Engagement Specialist

Job Summary:

Center for Alternative is seeking a highly motivated and experienced Outreach and Engagement Specialist to join our Supervised Release Program (SRP) team. The ideal candidate will develop and implement strategies to establish relationships with various communities, organizations, and stakeholders, promoting the mission, programs, and services of our organization.

Key Responsibilities:

  • Assist in bolstering supervision and case management efforts by working alongside pretrial clinical coordinators and case managers to provide services directly within community settings.
  • Foster engaging relationships with individuals at risk of poor engagement and compliance in pretrial supervision by collaborating with community members to meet both formal and informal needs.
  • Carry out outreach independently and alongside pretrial staff to identify participants and establish trustful relationships that encourage compliance with pretrial supervision release conditions.
  • Promptly address requests from designated Case Coordinators to carry out community outreach visits for participants who have missed appointments, in order to offer reengagement support.
  • Serve as a bridge between high-risk participants and pretrial supervision staff by fostering trustful and efficient relationships, meeting participants within the community to address their needs.
  • Employ motivational interviewing training skills for problem-solving, advocating, and managing progressively complex tasks associated with participant engagement, adherence to mandated appointments, and court dates.
  • Cultivate a comprehensive understanding of the neighborhoods where participants reside by familiarizing yourself with both informal community resources and those for street homeless participants, engaging in networking with key stakeholders to bolster the success of community outreach efforts.
  • Act as an advocate and liaison for participants, providing direct in-person support while navigating social services.
  • Engage in supervision, case analysis, and team meetings to enhance expertise and foster a holistic team approach to serving participants with complex needs, promoting the development of skills in motivational interviewing, trauma-informed care, outreach, and brief intervention techniques, all while emphasizing the importance of self-care.

Requirements:

  • High School Diploma/HSE required.
  • One to two years community outreach experience working on street outreach, mobile treatment or crisis response teams with individuals who have a serious mental illness, co-occurring mental health and substance use disorders, and/or with people involved in the criminal legal system.
  • People with lived experience in the criminal legal system are strongly encouraged to apply.
  • Comfort and experience working in various NYC neighborhoods and working outdoors for most of the workday regardless of weather conditions.

Preferred Skills:

  • Fluency in Spanish preferred.
  • Driver's license preferred.

Employee Benefits:

  • Center for Alternative cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
  • Medical
  • Dental
  • Vision
  • Vacation and Paid Time Off – starting at 25 days
  • 12 Paid Holidays per year.
  • Retirement 403(b) Competitive matching up to 6%.
  • Employee Referral Program