Customer Service Representative

4 weeks ago


Santa Barbara, California, United States U-Haul Full time
Customer Service Representative

U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
  • Inspect and maintain equipment on the lot, ensuring it is in good working condition.
  • Answer customer questions and educate them on our products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring, and fill propane tanks as needed.
  • Drive a forklift and participate in ongoing continuous education through U-Haul University.
Requirements:
  • Valid driver's license and ability to maintain a good driving record.
  • High school diploma or equivalent.
Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning yourself to reach objects at varying heights.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package.



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