Bilingual Customer Service Representative
4 days ago
Conduent is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.
Key Responsibilities:
- Answer customer calls and respond to inquiries in a timely and professional manner
- Provide product information and resolve customer issues in a courteous and efficient manner
- Utilize knowledge management systems to research and resolve customer inquiries
- Process transactions via mainframe or web-based applications
- Maintain a thorough knowledge of company and client programs, policies, and technology
Requirements:
- High school diploma or equivalent required
- 1+ year of customer service experience
- Ability to work in a fast-paced environment and handle multiple calls simultaneously
- Excellent communication and problem-solving skills
- Ability to commit to 100% attendance for three to five weeks of paid training
What We Offer:
- Competitive hourly rate
- Full-time employment with benefits, including paid holidays
- Paid training and opportunities for career growth
- A rapidly growing organization that values its employees
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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