Mid-Market Account Manager

3 days ago


Charleston, West Virginia, United States Lumos Network Operating Company Full time
Job Title: Mid-Market Account Manager

We are seeking a highly skilled Mid-Market Account Manager to join our team at Lumos Network Operating Company. As a key member of our sales team, you will be responsible for retaining existing revenue and generating sales uplift revenue in our existing customer base.

Key Responsibilities:
  • Retain existing revenue and generate sales uplift revenue in the existing customer base
  • Meet experience and/or education/training requirements
  • Have a quota based on producing new revenue from assigned accounts and/or geographic territory assignments
  • Have daily customer account management responsibility with an assigned base of accounts to monitor for customer satisfaction, assist Customer Service when necessary to resolve customer issues, and as needed, to help pursue additional revenue opportunities with these accounts
Qualifications:
  • Education: Degree in sales/marketing or related field, equivalent work experience, or a combination thereof
  • Experience: Previous Enterprise level, ILEC-CLEC sales experience preferred and/or managed services experience preferred
  • At least 5+ years of telecommunications sales or technology sales experience specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions
About Lumos Network Operating Company:

Lumos Network Operating Company is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high-performance data centers throughout the mid-Atlantic and Southeast regions.

Benefits:
  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave

We are an equal opportunity employer and prohibit discrimination of any kind. We maintain a drug-free workplace and perform pre-employment substance abuse testing.



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