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Mid-Market Account Manager

2 months ago

Charleston, West Virginia, United States Lumos Network Operating Company Full time
Mid-Market Account Manager

Lumos Network Operating Company is seeking a seasoned Mid-Market Account Manager to join our team in Charleston, WV. As a key member of our sales team, you will be responsible for retaining existing revenue and generating sales uplift revenue in our existing customer base.

Key Responsibilities:
  • Retain existing revenue and generate sales uplift revenue in the existing customer base
  • Meet experience and/or education/training requirements
  • Have daily customer account management responsibility with an assigned base of accounts
  • Monitor customer satisfaction, assist Customer Service, and pursue additional revenue opportunities
Requirements:
  • Education: Degree in sales/marketing or related field, equivalent work experience, or a combination thereof
  • Experience: Previous Enterprise level, ILEC-CLEC sales experience preferred and/or managed services experience preferred
  • At least 5+ years of telecommunications sales or technology sales experience
  • Strong communication, time management, and problem-solving skills
About Lumos Network Operating Company:

Lumos Network Operating Company is one of the largest independent fiber network companies in the Eastern United States. We offer a robust benefits package to our full-time employees, including medical, dental, vision insurance, life insurance, 401(k) match, tuition and gym reimbursements, vacation/PTO, paid holidays, floating holidays, volunteer days, and parental leave.

We are an equal opportunity employer and prohibit discrimination of any kind. We maintain a drug-free workplace and perform pre-employment substance abuse testing.