Restaurant Service Ambassador

5 days ago


Durham, North Carolina, United States Hotel Durham LLP Full time
Hotel Durham LLP

We offer a competitive salary of $25,000 - $35,000 per year.

About the Role

This is an exciting opportunity to join our front-of-house team as a Host/Hostess in our Restaurant & Roof venue. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and ensuring that every guest feels welcome and well-cared for.

Key Responsibilities
  • Welcome guests with a warm smile and ensure they are seated promptly and efficiently.
  • Take phone calls and direct guests to their destinations within the hotel.
  • Maintain the waiting area in a clean and organized state, ready for the next group of guests.
  • Collaborate with servers, bussers, and managers to provide seamless service during peak periods.
  • Assist with opening and closing duties, as well as side tasks as needed.
Requirements
  • A minimum of 1 year's experience in a restaurant or hospitality environment (preferred).
  • The ability to remain calm under pressure in a fast-paced environment.
  • An eye for detail and a sense of organization to ensure smooth operations.
  • A friendly and approachable attitude towards guests and colleagues alike.
  • Must be eligible to work in the United States and able to work varied shifts, including holidays, nights, and weekends.
Benefits
  • Employee discounts on food and non-alcoholic beverages.
  • Potential for career growth and development.
  • Full-time employees receive health, dental, vision, and life insurance options.
  • Access to paid time off (PTO) for rest and relaxation.

Becoming a part of our team at Hotel Durham LLP means joining a dynamic and supportive work environment where we strive to exceed expectations and deliver unforgettable experiences for our guests.



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