Customer Support Specialist

2 weeks ago


Sacramento, California, United States Domino's Franchise Full time

ABOUT THE POSITION
We are on the lookout for skilled customer support specialists who possess a vibrant personality and excellent interpersonal skills.

As our company expands rapidly, there are numerous opportunities for you to advance your career, whether that leads to management roles or other exciting paths.

Whether this is your primary job, a side gig, or a hobby, we are likely to have a suitable position for you.

CAREER GROWTH
Many of our employees started as delivery personnel and have progressed to become successful franchise owners.

Opportunities abound, from customer service roles to management positions, including General Manager and Franchisee.


INCLUSIVITY
Our goal is to acknowledge, appreciate, and leverage the unique skills and contributions of every individual. We strive to foster an environment where all team members can achieve their fullest potential, regardless of their differences.

OVERVIEW

We take pride in our employees, and our employees take pride in our brand. To be the leading pizza delivery service globally requires exceptional team members collaborating effectively.

At our company, our people are our priority.

JOB REQUIREMENTS
Applicants must be at least 18 years old.

Utilize all necessary equipment.

Stock ingredients from the delivery area to storage and workspaces.

Prepare food products.

Handle and process telephone orders.

Maintain cleanliness of equipment and facilities on a daily basis.

Training
Orientation and training will be provided on-site.

Communication Skills
Ability to understand and provide accurate written instructions. Capability to communicate verbally with customers and colleagues to process orders both over the phone and in person.

Essential Functions/Skills

Ability to perform basic arithmetic operations accurately and swiftly (calculator may be used).

Must be able to provide correct monetary change.

Strong verbal, written, and telephone skills to take and process orders.

Hand-eye coordination to make precise movements quickly and accurately.

Ability to enter orders using a computer keyboard or touch screen.

Work Environment
EXPOSURE TO various and sometimes challenging weather conditions when performing outdoor tasks. In-store temperatures can range from 36 degrees in coolers to over 90 degrees in certain work areas. Sudden temperature changes may occur both indoors and outdoors. Fumes from food odors and exposure to cornmeal dust may be present. Working in confined spaces, including walk-in coolers, and handling hot surfaces/tools from ovens that can reach 500 degrees or higher. Caution is required around sharp edges and moving mechanical parts.

Qualifications:
Candidates must be at least 18 years old, possess a positive attitude, and demonstrate a strong work ethic.

Additional Information
All personal information will be kept confidential in accordance with EEO guidelines.

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