Commercial Support Specialist

3 weeks ago


Charlotte, North Carolina, United States Bank of America Full time
Job Summary

We are seeking a highly skilled Commercial Support Specialist to join our team at Bank of America. As a key member of our sales process team, you will be responsible for coordinating activities, developing client contact strategies, and managing client relationships.

Key Responsibilities
  • Coordinate GCB Sales Process activities, including content for routine client team meetings and client contact strategy development.
  • Assist in enhancing existing relationships and identifying opportunities for client deepening through proactive analytic activities.
  • Provide industry, prospecting, and client research to client teams to support relationship growth.
  • Manage accuracy of information within the client relationship management system, including segmentation scores and client contact information.
  • Execute national and regional requests, including audit issues and remediation projects.
  • Manage risk activities related to exception wires, fraud, and timely remediation of overdrafts and uncollected funds.
Requirements
  • Undergraduate degree preferred.
  • Strong aptitude for strategic and critical thinking, with the ability to connect analytical work to client needs and strategic objectives.
  • Strong business and financial acumen, with familiarity with commercial banking a plus.
  • Proven organizational skills and ability to execute tasks and projects independently.
  • Efficiently able to meet deadlines while balancing competing demands of multiple internal partners.
  • Strong interpersonal, collaboration, and communication skills.
  • Proficiency with Microsoft programs, including Word, Excel, PowerPoint, SharePoint, and Outlook.


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