Supply Chain Manager

2 weeks ago


Charles City, Iowa, United States Zoetis Full time

The Biological Materials Management Lead position at Zoetis is responsible for ensuring a high-level performance at the Charles City Site in supply of biological vaccines. This role requires effective communication with customers and the Supply Chain Network. The successful candidate will provide direction on the planning and scheduling process to the finished goods and manufacturing planners and buyers to ensure customer satisfaction, production efficiency, and inventory control. All activities and decisions will be in accordance with Company policies & SOPs, Zoetis Core Beliefs, global regulatory guidelines (including cGMP/cGLP/cGCP), and environmental guidelines, as appropriate.

Key Responsibilities:

  • Respond to customer inquiries, coordinating with the Planning/Scheduling/Customer Interface manager to resolve issues related to order shipment, order adjustments, and product availability.
  • Execute S&OP, coordinating with the Planning/Scheduling/Customer Interface manager to ensure new product introductions, long-term capacity planning, inventory analysis, and target strategy development.
  • Review inventory alerts/exceptions in the market through S&OE to identify opportunities for improvement.
  • Lead the process order cycle for planning with the planning team and manufacturing, determining changes to process-specific planning parameter values, running and analyzing scenarios as needed, and monitoring and managing resource utilization.
  • Lead the ordering process for all direct materials and intercompany needs, working with the team and manufacturing to ensure timely receipt and release of materials for use.
  • Promote a culture of continuous improvement by utilizing new systems, process flow enhancements, and leading KPI measures.
  • Aid in ensuring the timely release of production lots, coordinating with Quality, Operations, and other Process Teams to resolve change controls and investigations in a timely manner.

Required Skills and Competencies:

  • Excellent written and communication skills in English.
  • Excellent interpersonal skills and customer service focus.
  • Strong analytical/problem resolution skills.
  • Knowledge of product flow through Manufacturing.
  • Knowledge of Manufacturing facilities and equipment capabilities and constraints.
  • Knowledge and understanding of SAP, MPS, MRP, and inventory management principles.
  • Demonstrated ability to lead complexity across a broad product portfolio.
  • Proficient math and excel skills.
  • Demonstrated organizational skills.
  • Demonstrated negotiating skills.

Preferred Candidate Qualifications:

  • Proficient in Zoetis Supply Operating Model, SAP.
  • Experience in managing Distressed Inventory.

Education and Experience:

  • Bachelor's Degree in Supply Management, Engineering, Management Information Science, Business or related business/technical field with minimum of 5 years business experience in materials planning and/or production scheduling.
  • OR MBS/MS with 0-2 years of experience.
  • OR minimum of 8 years relevant experience.

Physical Requirements:

  • This position requires sitting and working on a computer for long periods of time.
  • Must be able to walk, sit, or stand for long periods of time.
  • Must be able to work scheduled 40 hours with the ability to work more as needed.
  • Repetitive motion and substantial movement of the wrists, hands, and/or finger.


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