Patient Access Coordinator

1 week ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time
{"Overview": "At Virginia Mason Franciscan Health, we are dedicated to delivering exceptional patient care and experiences. As a Patient Access Specialist, you will play a vital role in representing our organization during initial phone contact, providing patients with appointments, information, and operation support services.

Responsibilities:

* Provide high-level customer service in a manner consistent with our mission, goals, and service standards.
* Utilize scheduling parameters, insurance concepts, and patient registration software to efficiently schedule appointments and answer questions.
* Possess excellent communication, verbal, and written skills, with an emphasis on organization and attention to detail.
* Ability to problem-solve, multitask, and maintain confidentiality.
* Familiarity with medical terminology and proficiency in Microsoft Office products.

Requirements:

* 6 months of office and/or call center, customer service, or healthcare experience.
* Proven ability to work in a team-based environment with a positive attitude.
* Comfortable with ambiguity and the ability to be flexible.

We offer a comprehensive compensation and benefits package, as well as the opportunity to live in one of the most livable cities in the nation. If you are passionate about delivering exceptional patient care and experiences, we encourage you to apply for this exciting opportunity.

We are an equal opportunity/affirmative action employer.

Pay Range:

$30.99/hour

We are an equal opportunity/affirmative action employer."

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