Patient Access Coordinator

3 days ago


Seattle, Washington, United States Virginia Mason Franciscan Health Full time
{"Overview": "At Virginia Mason Franciscan Health, we are dedicated to delivering exceptional patient care and improving the lives of our community. As a Patient Access Specialist, you will play a vital role in representing our organization during initial phone contact, providing patients with appointments, information, and operation support services.

Responsibilities:

* Provide high-level customer service in a manner consistent with our mission, goals, and service standards.
* Utilize scheduling parameters, insurance concepts, and patient registration software to efficiently schedule appointments and answer questions.
* Possess excellent communication, verbal, and written skills, with an emphasis on organization and attention to detail.
* Ability to problem-solve, multitask, and maintain confidentiality.
* Familiarity with medical terminology and proficiency in Microsoft Office products.

Requirements:

* 6 months of office and/or call center, customer service, or healthcare experience.
* Previous call center or healthcare experience preferred.

What We Offer:

* Comprehensive compensation and benefits package.
* Opportunity to live in one of the most livable cities in the nation.
* Equal opportunity/affirmative action employer.

Pay Range:

$30.99/hour

We are an equal opportunity/affirmative action employer."}

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