Operations Director

3 weeks ago


Olympia, Washington, United States Uline Full time

About the Role

As the Operations Manager at Uline, you will be responsible for overseeing the daily operations of our Washington branch, ensuring seamless delivery of products to our customers. This role requires a strong leader who can drive excellence, motivate a high-performing team, and maintain impeccable customer service standards.

Key Responsibilities

  • Supervise and manage the Warehouse, Customer Service, Sales, HR, IT, and Facilities departments to ensure efficient operations and exceptional customer experience.
  • Develop and implement strategies to improve productivity, reduce costs, and enhance customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth and achieve company objectives.
  • Provide coaching, training, and performance feedback to team members to ensure their growth and development.
  • Maintain a safe and healthy work environment, adhering to company policies and regulatory requirements.

Requirements

  • Bachelor's degree in a relevant field, such as business administration, operations management, or supply chain management.
  • At least 5 years of experience in operations or general management, preferably in a warehouse or distribution center environment.
  • Proven track record of leadership, team management, and customer service excellence.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About Uline

Uline is a leading distributor of shipping, industrial, and packaging materials, committed to providing exceptional service, quality products, and same-day shipping of our vast inventory. We value our employees and offer a range of benefits and perks to support their growth and well-being.


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