Client Services Coordinator
2 days ago
We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team at 16 On Center HQ. As a key member of our Client Services team, you will play a crucial role in supporting the development and management of company-wide client partnerships and activations.
Key Responsibilities- Coordinate and support the onboarding of new clients and fulfillment of sponsorships across our venues, festivals, and events.
- Assist the Client Services team in planning and executing contracted deliverables, including onsite activations.
- Act as the primary point of contact for sponsors during activations, coordinating logistics, managing vendor communications, and overseeing setup and breakdown.
- Monitor and report on the effectiveness of programs against partner objectives and KPIs.
- Continuously strengthen client relationships through exceptional service, detailed industry knowledge, and impeccable program delivery.
- Minimum 1-3 years of experience in account management, sponsorship activation, project management, or music-related fields.
- Exceptional organizational abilities with experience managing multiple projects simultaneously and maintaining clear records across various platforms.
- Strong interpersonal and communication skills, with the ability to collaborate across teams and build positive relationships with clients, sales, and venue staff.
- A service-oriented and hospitality mindset with a passion for delivering excellent client experiences and exceeding expectations in program execution.
- Proficient with Google Suite & Microsoft Office and ability to learn required business systems.
A competitive salary of $60k - $70k + bonus, and the opportunity to work with a dynamic team at 16 On Center HQ.
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