Technical Support Specialist
1 week ago
At Tech Providers, we are committed to providing our customers with exceptional service and support.
We are seeking a highly motivated and experienced Customer Service Representative to join our team as a FCD Call Center Specialist.
This is a fantastic opportunity to work with a variety of customers, resolving their queries and providing product information in a fast-paced environment.
ResponsibilitiesThe responsibilities of this role include:
- Answering customer calls and responding to their inquiries
- Providing accurate and timely information to customers regarding products or services
- Recording and confirming customer orders, complaints, or service information
- Utilizing database, data entry, or single window software to input and access information
To be successful in this role, you will need:
- A minimum of 1 year experience in customer service
- Strong communication and problem-solving skills
- The ability to work independently and as part of a team
We offer a competitive salary range of $$45,000 - $55,000 per year, depending on experience. This estimate is based on the average salary for a Customer Service Representative in Phoenix, AZ.
Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
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