Technical Support Specialist

7 hours ago


Phoenix, Arizona, United States TEKsystems Full time
Job Description

We are seeking a skilled Technical Support Specialist to provide 1st level technical assistance to internal employees via inbound phone calls. Key responsibilities include:

  1. Assisting internal employees with technical issues via phone calls.
  2. Providing support for specific systems and tools.
  3. Training on ticketing tools and system support.

The ideal candidate will have previous phone support experience, a strong IT background, and experience with ticketing tools. If you have a passion for problem-solving and providing excellent customer service, we encourage you to apply for this role.



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