Collection Specialist

3 days ago


Addison, Texas, United States Atlas Contact Center Staffing & IT Consulting Full time
Job DescriptionAtlas Contact Center Staffing & IT Consulting is seeking a skilled Collection Specialist to join our team. The ideal candidate will have extensive experience in collecting monthly payments from consumers on delinquent accounts. This role requires some PM availability and the ability to negotiate payments, perform skip tracing, and maintain performance results.

Key Responsibilities:
  • Making outbound calls to and receiving inbound calls from customers on delinquent accounts
  • Negotiating Payments
  • Skip Tracing to locate consumer information
  • Maintaining performance results (daily, weekly & monthly)
  • Following documented procedures
  • Working knowledge of MS Office and Databases

Requirements:
  • 3 Years collections experience
  • Skiptrace experience
  • Call center experience
  • Experience with auto, loans, mortgage, 3rd party
  • Experience with TLO or Lexisnexis a plus
  • Pass background check

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

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