Patient Access Specialist

6 days ago


Addison, Texas, United States Surgery Partners Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Specialist to join our team at Surgery Partners. As a key member of our Physical Therapy department, you will be responsible for ensuring all patient access functions are completed accurately and timely.

Key Responsibilities
  • Conduct and document patient interviews to obtain demographic, insurance, and financial information for registration, insurance verification, prior authorization, and billing.
  • Perform check-in procedures and know patient flow processes.
  • Verify patient insurance eligibility for coverage and appropriate benefit levels for ordered services.
  • Calculate, discuss, and collect estimated patient financial liability according to financial clearance policies.
  • Schedule patients for evaluation and treatment per provider guidelines.
  • Adhere to compliance policies and procedures regarding order validation, financial and cash policies, compliance forms, government and commercial payor requirements and regulations, and patient safety requirements for appropriate patient identification.
Requirements
  • High School Diploma or equivalent.
  • 1-2 years' experience in a healthcare setting.
  • Knowledge of clinic policies and procedures.
  • Knowledge of computer systems, programs.
  • Knowledge of medical terminology.
  • Ability to multitask.
  • Ability to express compassion and kindness to patients, visitors, and guests.
  • Ability to maintain a professional attitude.
  • Skilled in written and verbal communication and customer relations.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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