Account Services Consultant

1 week ago

Arlington, Virginia, United States Bloomberg Industry Group Full time

Position Overview:

The Client Service Partner is responsible for developing and implementing service strategies aimed at enhancing user engagement and achieving usage objectives for designated accounts.

Key Responsibilities:

  • Acts as the main liaison for users within established client accounts, with a focus on boosting user engagement, usage, and renewal rates.
  • Builds enduring relationships with clients while identifying opportunities for additional sales.
  • Regularly assesses account performance and devises strategies to enhance client engagement.
  • Provides training and support to assigned accounts to ensure optimal use of Bloomberg Industry Group products, including onboarding sessions for new personnel.
  • Assists clients in setting up alerts, dashboards, and other tools.
  • Works collaboratively with Relationship Partners to outline tailored strategies for accounts and pinpoint further sales and growth prospects.
  • Engages in special projects and fulfills other responsibilities as needed.

Qualifications:

  • Familiarity with the relevant market (e.g., legal firms, tax and accounting, corporate sectors) is preferred.
  • Demonstrated capability to prioritize accounts and manage various projects and tasks to align with business goals and timelines.
  • Excellent analytical, organizational, and interpersonal communication skills.
  • Willingness to travel within the designated territory.

Education and Experience:

  • A bachelor's degree in business, marketing, sales, or a related field; or equivalent professional experience.
  • 2-4 years of successful experience in sales or account management within a comparable business environment.
  • Prior experience in account management is advantageous.

Bloomberg Industry Group is an Equal Opportunity Employer and fully adheres to the principles of Equal Employment Opportunity. The company has implemented an Affirmative Action Program to ensure that all applicants and employees are considered for hiring, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, marital or familial status, pregnancy, childbirth, or related medical issues, genetic information, disabled veteran status, veteran status, or any other classification protected by law.

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